Rules for personalized and digital services vary by the actual service. This template requires legal review before publication.
Cancellation requests
Requests made before work begins are reviewed considering payment provider and transaction costs.
Work already started
Discovery, research, design, coding, installation or analysis already completed may be deducted from any eligible refund.
Defective or incomplete delivery
Issues within the approved scope are reviewed and corrected within a reasonable period.
Last updated: 16.09.2026